The Challenge
Sapphire Linguistics needed to scale its translation capacity without compromising the accuracy and contextual nuance that sets professional translation apart from raw machine output. Existing workflows were largely manual and volume-constrained, limiting growth.
The challenge was designing a pipeline that intelligently combined AI-driven translation with the right level of human intervention — fast enough to compete on volume, accurate enough to maintain professional standards and client trust.
The Approach
- 01
Mapped the end-to-end document translation workflow to identify where AI could accelerate throughput without reducing the quality clients expected
- 02
Designed a pipeline architecture routing documents through language models appropriate to each language pair and specialist domain
- 03
Integrated generative AI for drafting and contextual refinement, with structured human expert review at defined checkpoints
- 04
Delivered a repeatable, scalable process the team could operate and improve over time without deep technical overhead
“We needed the speed of AI without losing what clients pay us for. That's exactly what the pipeline delivered.”